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• This document is an electronic record under the provisions of the Information Technology Act, 2000 and Rules framed there under (as applicable or amended from time to time). This electronic record is generated by a computer system and does not require any physical or digital signatures.
• This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and User agreement for access or usages of the www.urbanshif.in website.
• The terms " UrbanShift " used in this document refers to urbanshift.com Victoria Relocation , a company registered under the Companies GST registered office at Haryana India.  along with its subsidiaries and/ or employees and/ or directors and/ or affiliates and/ or agents and/ or representatives and/ or sub-contractors.
• The term " Platform " used in this document refers to the website (being www.urbanshif.in), mobile apps and / or any other services offered / to be offered by UrbanShift
• These Terms and Conditions, together with the Terms of Use, Privacy Policy, IPR Infringement Policy and any other terms specifically referred to in any of those documents, constitute a legally binding agreement (the "Agreement") between you and UrbanShift in relation to your use of the Platform.
• All intellectual property which is in relation to this Platform is owned by and vests in UrbanShift

TERMS OF USE

• For the purpose of this Terms of Use, wherever the context so requires, "you" or "User" shall mean any natural or legal person who has agreed to use the Platform, whether registered or not, including Users whose accounts will expire and / or stand expired. The terms "we", "us", "our" shall mean the Platform.
• PLEASE READ THE TERMS OF USE CAREFULLY BEFORE AVAILING SERVICES ON THIS PLATFORM. AVAILING SERVICES THROUGH THIS PLATFORM SIGNIFIES YOUR ACCEPTANCE OF THE TERMS OF USE AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME.
• IF YOU DO NOT AGREE WITH THE TERMS OF USE, PLEASE DO NOT ACCESSTHIS PLATFORM FOR ANY SERVICES.
• Acceptance of these terms is a prerequisite for usage of services in the platform. By virtue of using these services, it is deemed that you accept all and any of the terms and conditions specified in the Agreement. The Agreement constitutes the entire agreement between you and UrbanShift and governs your use of the Platform's Service, superseding any prior agreements between you and UrbanShift.
• This Platform is entitled to assign this Agreement, and all rights and obligations hereunder, to a successor to all or any of its assets, whether by sale, merger or otherwise. These terms shall be binding upon and shall inure to the benefit of the parties hereto and their respective representatives, heirs, administrators, successors and permitted assigns except as otherwise provided herein.
• This Platform reserves the right to update, change, modify, add or remove the terms, conditions and notices of the Agreement without any prior notice to you. It is your responsibility to periodically review the most current version of the Agreement as your continued use of this Platform signifies your acceptance of any changed terms. As long as you comply with these Terms & conditions, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform

Introduction

UrbanShift is a business Service Provider that promotes information and exchanges among its Users.

Scope of service

This Platform provides its need fulfilment platform as a service to enable its Users to connect with each other or to connect with businesses in their city. This Platform enables the Users to find Service Provider/book services. Please keep in mind that local business listings, classified ads, property ads and other elements of service need fulfilment are posted not by this Platform, but members (Users & Service Provider)s of this Platform.
Membership Eligibility (User & Service Provider)
You confirm that you are of legal age i.e. 18 years to form a legally binding contract with UrbanShift and are not a person barred, from availing the services offered by UrbanShift under the laws as applicable in India.
UrbanShift requires registration for those who participate in a variety of its services. When you authenticate your email or mobile number for using the local service need platform and register as a member on this Platform, you accept the following terms and conditions:

• You agree to provide true, accurate, current and complete information.
• If, after investigation, UrbanShift has reasonable grounds to suspect that any member's information is untrue, inaccurate, not current or incomplete, UrbanShift may suspend or terminate that member's account and prohibit any and all current or future use of the UrbanShift sites (or any portion thereof) by that member other than as expressly provided herein.
• Each member is wholly responsible for maintaining the confidentiality of account login and password information and for all activities occurring there under. UrbanShift cannot and will not be liable for any loss or damage arising from a member's failure to comply with this section, including any loss or damage arising from any member's failure to: (1) immediately notify UrbanShift of any unauthorised use of his or her password or account or any other breach of security; and (2) ensure that he or she exits from his or her account at the end of each session.
• You hereby unconditionally authorize / approve UrbanShift to reserve the right to publish any and all information provided as part of this Platform registration, except email address and password to authenticate the member, to facilitate social networking among its members.

Registration

Your registration as a member of this Platform or the use of any of the features and services on this Platform either as a registered member or as an unregistered visitor constitutes acceptance of these Terms and Conditions and the Privacy Policy defined herein. These terms and conditions apply automatically to any new services and / or features introduced on this Platform.
Online registration
In order to become a UrbanShift member, you must first create a member account on this Platform by providing information about yourself including name, email or mobile number and your current city of residence. UrbanShift may check for the validity of the email addresses or mobile numbers. You should ensure that you do not in any manner provide false and / or inconsistent and / or untrue information.
Optional profile information
Once you provide the basic information to create an account, you will have the opportunity to provide additional information in the profile section describing your postal code, brief summary of yourself etc. Provision of this additional information beyond what is required at registration is entirely optional.
Recognising you as a UrbanShift member
For this Platform to recognise you as a registered member, you must login with your login email and password or alternatively use UrbanShift services with your registered email or mobile number. At the time of login, you will have the option to instruct the site to remember you so when you come back the next time to use this Platform, you would not have to login with your email and password.
Should you chose the Platform to remember you; you accept that cookies shall be placed onto your server computers / device.
Internet communication protocol information
The communication standards of the Internet industry transmit the URL of the website from which you visit this Platform, the IP address of your computer, the IP address of your ISP, various attributes of your computer such as operating system, resolution and browser software, and the date and time of your various requests for pages on this Platform. UrbanShift file logging system automatically logs all of this information in its log files for its analysis.
Newsletter subscriptions
Visitors to this Platform may also sign up with their name and email address for a variety of newsletters that this Platform produces with varying frequency without having to register. UrbanShift confirms the subscription by sending an email to the email address specified before sending the newsletter.
Password
You are advised to change your login password at regular intervals. Your password should be a combination of alphabets and at least one number and a special character. You are solely responsible for actions taken under your password, and should not disclose it to anyone else. You cannot use your password for any unauthorised purpose. UrbanShift shall neither be responsible nor liable for your non-compliance with the terms of password change.
Accessing and changing your account information
You can review the personal information you provided us and make any desired changes to the information, or to the settings for your account on this Platform, at any time by logging in to your account and editing the information on your profile page. You can also close your account through this Platform by sending your request to myprofile@UrbanShift.net with your login email address. Your request will be processed within 7 business days.
Communications
Your calls may be recorded to improve the service experience in the platform and for other business purposes. You hereby unconditionally authorize and / or approve UrbanShift to record the calls made by you to UrbanShift with respect to any services listed on this Platform. UrbanShift at its discretion may delete such recording shall from its database within a period of twelve (12) months.
Further, by using UrbanShift services and providing us your number, while registering for an account or receiving alerts or contacting an advertiser seller / buyer, you:

• Agree to receive a sales or service call from our employees / partner / alliances notwithstanding your registration for NDNC (National Do Not Call) registry.
• Give consent to UrbanShift and its partners / vendors and sub-partners / sub-vendors to send alerts, contact details, SMS and calls related to User's action in our website to the mobile number entered by the User, irrespective of whether the same is on the NDNC list or any other such data base.

In case the User does not want to receive these messages on his / her mobile number, he / she shall not submit his / her mobile number with this Platform.
Contacting businesses through this Platform
UrbanShift uses certain virtual numbers and reserves the rights to display the same for contacting certain service providers. These are called User Virtual Number ("UVN"). This being the case, this Platform also holds the rights to contact those Users and Service Providers registered with the platform. The mode of contact may be through SMS / email / call, irrespective of whether the User is on the NDNC list or any other similar database.
You hereby waive your right to object and agree to not object and / or protest in relation to the same. All calls made through the UVNs between the User and the service provider shall be recorded by UrbanShift for training and quality purposes including dispute resolution, service assurance, and other business purposes of UrbanShift. You hereby give irrevocable consent to UrbanShift for sharing the call recordings to other third parties for business purposes of UrbanShift. You disclaim and / or abandon any right to sue and waive your right to object and agree to not object and / or protest in relation to any of the
These terms are to be read in conjunction with UrbanShift's Privacy Policy and UrbanShift' Intellectual Property Rights Infringement Policy:

Accessing & transmitting the platform's content

All text, graphics, User interfaces, visual interfaces, photographs and media of all types, trademarks, logos, sounds, music and artwork (collectively, "Content"), is a third party User generated Content and this Platform has no control over such third party User generated Content as this Platform is merely an intermediary for the purposes of this Terms of Use. All the Content available for public access on this Platform is protected by copyright. Your use of the Content must therefore adhere to the following terms, unless you are the original contributor of the Content to this Platform, in which case your use is governed by the terms governing UrbanShift's relationship with its contributors as covered below:

• Any downloading of Content is unauthorised and / or prohibited.
• You may not modify any Content you download or print from the Platform or make any additional representations or warranty relating to it. Any attempt to modify shall be treated as hacking.
• You may not make any Content item originating from the Platform available for public access by any means whatsoever without obtaining prior written permission from this Platform.
• You may forward Internet URLs (uniform resource locators) to third parties for private, non-commercial use, along with brief extracts that do not violate fair use guidelines.
• If any person/entity is found crawling UrbanShift or the IT admin website for any commercial, business or other purposes, the same shall amount to offence and UrbanShift shall be entitled to take appropriate action and claim damages, if any, as against such person/entity.
• You may post, or otherwise make publicly available, excerpts from this Platform's Content items, in any publicly accessible forum, so long as they follow standard fair use guidelines and this Platform is cited alongside the excerpt as the original source with a hyperlink to this Platform.

Contributing content to this platform

While primarily being a local service need fulfilment platform, this Platform also provides a variety of forums for its members to express themselves in the form of articles, columns, opinions, comments, reviews, art and photographs. UrbanShift provides value to its contributors by making available to them its vast global audience reach.
The terms in this section apply to all the Content contributed to this Platform in any of its various services and forums and are as follows:

• You truthfully assert that the Content being contributed is your creation and that you own the copyright to the Content. Unless you have deliberately assigned the IPR including copyright to someone else, you automatically own the copyright to all of your original creations.
• UrbanShift is not obliged to ensure that the Platform is available to all users at all times. While we make all attempts to deny access only to those individuals who violate this Platform's regulations, we are occasionally forced to use access denial methods that cause a disruption in access for other users.
• You truthfully assert you have not infringed on anybody else's IPR including copyright in the creation of the articles
• We are not responsible and / or liable for any loss to any visitor to the site who may violate your IPR and / or distribute your IPR published Content without your permission.
• You grant us exclusive unlimited distribution rights including electronic and internet distribution rights, and non-exclusive, unlimited print publication and distribution rights either through this Platform or through any other media. This includes and is not limited to web publishing, syndication on other websites, syndication with print publishers, publishing as part of a collection of articles, publishing as a book, email, ftp, telnet and other Internet-based information transfer protocols.
• You may, however, publish the Content you contribute to this Platform, on your personal, non-commercial website if you possess one.
• In case the contributions are digital images of artwork in traditional media such as canvas, that is available for sale, you may also publish digital images of your artwork on commercial websites that sell art online, only for the purpose of sale.
• Once granted and your Content is published, the distribution rights cannot be revoked. In other words, once your contribution is published on this Platform, it automatically becomes a permanent part of this Platform's publicly-accessible archives. You may, however, subject to our approval, update or revise your contributions on this Platform.
• You will not receive any monetary compensation whatsoever for your submissions. The only in-kind compensation we promise a home for your expression on the web.
• You grant us the right to organise, categorise, collate your contributed Content and present it on this Platform in any manner we see fit. We may remove or edit your contribution at our discretion without having to secure your permission. We will however make reasonable efforts to inform you of the changes.
• We generally do not object to our contributors posting their contributions made to this Platform on other, freely accessible non-commercial internet locations, so long as this Platform is clearly cited as the original publisher, and a link to this Platform is provided. You, however, agree to secure our permission first before such re-publication on other internet sites happens.
• You agree to state this Platform as the previous publisher prominently in case you print your article in an offline magazine.
• While you are on the site and engaged in any form of communication on any of the forums, you agree NOT to host, display, upload, modify, publish, transmit, update or share any information:

• That is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, promotes violence, is invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; impersonate any person or entity, including, but not limited to, a UrbanShift official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• That forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted.
• That you do not have a right to make available, under any law or under contractual or fiduciary relationships (such as inside, proprietary or confidential information, learned or disclosed as part of employment relationships or under nondisclosure agreements).
• That infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party. You may, however, post excerpts of copyrighted material so long as they adhere to fair use guidelines.
• Upload or post or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of business solicitation. Repeated postings of a promotional nature are considered abuse of the forums. Businesses or individuals wishing to advertise on This Platform should contact us at this address.
• That contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
• That disrupt the normal flow of dialogue by repeatedly posting the same or similar material, or otherwise acting in a manner that negatively affects other Users' ability to engage in exchanges.
• That violates any applicable local, state, national or international law.
• "Stalk" or otherwise harass another User; collect or store personal data about other Users either manually or by means of automated software tools; promote illegal activities; inhibit other Users from using and enjoying the unedited forums.
• Post classifieds advertisements that contain untruthful representations, deceptive practices, inducements to commit any illegal activity.

Message / comment board
This Platform may contain message / comment boards, testimonials, or other message or communication facilities (collectively, "Forums"). You agree to use the Forums only to send and receive messages and material that are proper and related to the particular Forum. By way of example, and not as a limitation, you agree that when using a Forum, you shall not do any of the following:

• Defame, abuse, harass, stalk, threaten, provoke (religiously, sexually or otherwise) or otherwise violate the legal rights (such as rights of privacy and publicity) of others. Use of swear-words or profanity is strictly prohibited. We encourage a healthy exchange of opinions and disagreements.
• Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, profane, libellous, threatening, harassing, embarrassing or unlawful material or information;
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents;
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer, conduct or forward surveys, contests, or chain letters;
• You will not post the Contents (in part or whole) of any email that you may receive from any UrbanShift employee(s) and / or moderator. Should you post such Content, such an act would amount to an IPR infringement including infringement of our copyright.
• Download any file posted by another User of a Forum that you know, or reasonably should know, cannot be legally distributed in such manner.
• Do not post messages more than once. This is also known as flooding. UrbanShift reserves right to delete such posts and may terminate the accounts of such members

All Forums are public and not private communications. Chats, postings, conferences, and other communications by other Users are not endorsed by UrbanShift and such communications shall not be considered reviewed, screened, or approved by this Platform. UrbanShift reserves the right for any reason to remove without notice any Contents of the Forums received from Users.

Using this Platform's services

This section covers the terms under which various this Platform services, including, but not limited to, link forwarding services, event information, and any information available on this Platform, are made available to you. You agree that:

• UrbanShift may electronically block or otherwise deny access to the Platform, to any User deemed to be in violation of any of the terms in this document.
• UrbanShift is not obliged to ensure that the Platform is available to all Users at all times. While we make all attempts to deny access only to those individuals who violate this Platform's regulations, we are occasionally forced to use access denial methods that cause a disruption in access for other Users.
• UrbanShift is not responsible for a loss of access to this Platform's services due to failure of networks connected to the Internet, or any other temporary hardware or software failure.
• UrbanShift reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
• A possibility exists that this Platform could include inaccuracies or errors. Additionally, a possibility exists that unauthorised additions, deletions and alterations could be made by third parties to the site. Although UrbanShift attempts to ensure the integrity and the accuracy of this Platform, it makes no guarantees whatsoever as to its correctness or accuracy. In the event that such an inaccuracy arises, please inform this Platform by emailing admin@UrbanShift.in so that it can be corrected.
• This Platform may contain links to other websites operated by third parties ("linked sites"). You acknowledge that, when you click on a link to visit a linked site, a frame may appear that contains this Platform's logo, advertisements and/or other Content selected by this Platform. You acknowledge that this Platform and its sponsors neither endorse nor are affiliated with the linked sites and are not responsible for any content that appears on the linked sites. This Platform has neither reviewed not approved these sites and is not responsible for the Contents or omissions of any linked site or any links contained in the linked sites.

Responsibility of Platform visitors

You acknowledge that:

• UrbanShift has not reviewed, and cannot review, all of the material, including computer software, posted to the platform, and cannot therefore be responsible for that material's Content, use or effects. By operating this Platform, UrbanShift does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive Content.
• This Platform may contain Content that is offensive, indecent, or otherwise objectionable, as well as Content containing technical inaccuracies, typographical mistakes, and other errors. This Platform may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated.

UrbanShift disclaims any responsibility for any harm resulting from the use by visitors of this Platform, or from any downloading by those visitors of Content posted. If you believe that material located on or linked to this Platform is offensive, indecent, violates your copyright or otherwise objectionable, you are encouraged to notify our team via the report abuse link or via email to admin@UrbanShift.in. This Platform will respond to all such notices, including as required or appropriate by removing the offensive / objectionable / infringing material or disabling all links to the infringing material on the Urbanshif.in domain. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of UrbanShift or others, UrbanShift may, in its discretion, terminate or deny access to and use of the platform.

Using Urbanshif.in's local service Need fulfillment Platform

Users of this service are responsible for all aspects of the transactions in which they choose to participate. This Platform requires a User to register before posting a service need requirement, a classified ad or uploading a variety of Content on the Platform. This Platform does not review or authenticate all listings, items, or services offered for sale. This Platform has no control over the quality, safety or legality of the items advertised the truth or accuracy of the listings, the ability of Service Providers to sell items or the ability of Users to buy items. Therefore, Users of this service should be aware that:

• Service Providers and Users are completely responsible for working out the exchange and performance of services. UrbanShift is not responsible for any non-performance or breach of any contract entered into between the Users and Service Providers. UrbanShift cannot and does not guarantee that the concerned Service Provider will perform any transaction concluded on this Platform.
• Both User and Service Provider do hereby agree that UrbanShift shall not be required to mediate or resolve any dispute or disagreement that might arise between the parties out of these transactions.
• Service Providers and Users are responsible for researching and complying with any applicable laws, regulations or restrictions on items, services, or manner of sale or exchange that may pertain to transactions in which they participate.
• Service Providers and Users are responsible for all applicable taxes and for all costs incurred by participating in the local service need fulfilment platform.
• UrbanShift will not be liable for damages of any kind incurred to any parties as a result of the information contained on this Platform. Users shall not use or manipulate this service for any fraudulent activity or purpose. Items or services offered for sale must comply with applicable laws. UrbanShift disclaims any and / or all responsibility and / or liability for any harm resulting from your use of third party services, and you hereby irrevocably waive any claim against UrbanShift with respect to the Content or operation of any third party services.
• Using our Services does not give you ownership of any intellectual property rights in our Services or the Content you access. These terms do not grant you the right to use any branding or logos used in our Services.
• You agree to comply with the Terms of Use and acknowledge that UrbanShift reserves the right to terminate your account or take such other action ( including legal remedies) as deemed fit if you commit breach of any Terms of Use.
• User agrees that he / she / they, indemnify UrbanShift, its employees, officers, agents and directors from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with transactions or disputes.
• We do not control the information provided by other Users that is made available through our system. Users may find other User's information to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense for your own safety. Please note that there are also risks of dealing with underage persons or people acting under false pretence. Additionally, there may also be risks dealing with international trade and foreign nationals.
• It is confirmed and acknowledged by the User that, all/any information provided by the User, including name, age, contact details and other details to this Platform are accurate and can be used and forwarded by this Platform to Service Provider(s). Any such act, committed by UrbanShift shall not constitute a violation of privacy or other rights of the User.
• At no time shall this Platform have any obligations or liabilities in respect of all/any transaction entered into between the User and Service Provider. UrbanShift is not responsible for unsatisfactory or delayed performance of services or damages, if any incurred during service.
• UrbanShift does not make any kind of warranties or representation on delivery, service, quality, suitability and availability of services on this Platform.
• UrbanShift shall not be responsible for any loss or damage whatsoever that may be suffered or any personal injury that may be suffered to a User, directly or indirectly by use or non-use of services mentioned on this Platform.
• Prices mentioned (if any) on this Platform are subject to change. Users are advised to check with Service Provider for the final price and additional charges applicable, if any. Users does hereby agree to absolve UrbanShift from all/any dispute in relation to price of services.

You hereby approve and / or authorise UrbanShift to take such measures as are necessary for security purposes and / or improving the quality of services and / or to enhance and provide better Service Provider services to the satisfaction of the User. The User hereby disclaims his right to prevent and/ or proceed against UrbanShift in relation to the same.

Payment

Payment of transaction amount can be done online if Users choose to do so. The User can:

• Pay 100% through the Platform before the service.
• Pay the vendor directly after service.

The User and the service provider agree that:

• This Platform allows for payment for any transaction between User and Service Provider through the payment gateway which shall be processed through a Nodal Account maintained as per RBI guidelines ["payment facility"].
• By providing the payment facility on this Platform, UrbanShift is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction.
• All payments made against services on this Platform by service provider shall be compulsorily in Indian Rupees acceptable in the Republic of India. This Platform will not facilitate transaction with respect to any other form of currency with respect to the transactions made on this Platform.
• The payment facility provided by this Platform is neither a banking service or a financial service or a NBFC. UrbanShift shall merely act as a facilitator for providing an electronic, automated online payment, collection and remittance facility for the transactions conducted by this Platform using the existing authorized banking infrastructure and credit and / or debit card payment gateway networks.
• All transactions on this Platform are on a principal to principal bipartite contractual obligations between the service provider and User. UrbanShift is not / does not hold out itself as an agent /employee of any service provider or User or any other individual or entity availing the facilities of this Platform.
• Use of the payment facility shall not render UrbanShift liable or responsible for any damage, non-delivery, non-receipt, non-payment, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the services listed on this Platform.
• UrbanShift will not be liable or responsible for any damages or claims arising out of non- processing of any transaction or any delay in processing a transaction, which is beyond the control of UrbanShift.
• While accessing the payment facility of this Platform, the service provider consents to supply all such information including but not limited to his name, email address, home address, telephone number, credit or debit card number, CVV number, expiry date of such card (as and when required), as is necessary for successful completion of the payment for the transaction between the service provider and the User. UrbanShift reserves the right to store all such information in such manner as it deems fit including storage on cloud service or third party environment.
• The service provider and the User consent that the information provided by them may be passed on to the banks as and when necessary for processing the payment done through the payment facility.
• The service provider warrants that all information supplied by members of them or their business and / or household in using the Services, including without limitation his name, email address, home address, telephone number, Bank account details (Account Number, name, Account type, IFSC code etc. as and when required), is true and accurate. The service provider absolves UrbanShift of financial or other liabilities, if any due to misstatement or errors in the data shared by him/her/them. Both User and Service Provider agree that UrbanShift, its affiliates and related entities shall not be liable and will be held harmless and indemnified against any claims / damages arising out of the transaction between the User and the service provider.
• UrbanShift will not be responsible for any loss or damage arising directly or indirectly to the service provider or the User due to any payment issues arising out of the transaction including but not limited to invalidity of the credit or the debit card, expiry of such card, lack of authorization for any transaction/s, insufficient money in the account of the service provider, exceeding the limit of transaction (a) mutually agreed between the Service Provider and the User or (b) imposed by this Platform
• UrbanShift reserves the right to impose limits on the number of transaction done by the User.
• UrbanShift reserves the right to refuse to process transactions by service providers with a prior history of questionable charges including without limitation breach of any agreements by service provider with UrbanShift or breach / violation of any law or any charges imposed by the Issuing Bank or breach of any policy.
• UrbanShift issues cash receipts to its service providers who pays the subscription money in cash. It may be in the physical form or through an SMS or email in the electronic mode. All the service providers of UrbanShift should insist for a duly filled in cash receipt against the payment made in cash and any dispute relating to cash payment will only be accepted, against production of the said cash receipt.

Using UrbanShift's travel quotes services

This Platform provides Urbanshif.in travel quotes as a service to receive air-fare quotes from various travel agents (" Service Providers ") around the world. UrbanShift provides the platform but does not directly participate in, nor is it involved in any transactions. Users of this service are responsible for all aspects of the transactions in which they choose to participate. This Platform requires a User to register before sending a quote. This Platform will then send the information as filled in by the User on the form to various agents but does have any control over the feedback provided by the agents. Therefore, Users of this service should be aware that:

• UrbanShift is not concerned with and disclaims and denies any liabilities for any delays in responses from travel agents.
• UrbanShift only sends the quote to various agents but is not responsible in any way for the air-ticket price offered by them. Users must resolve any disputes that may arise in their dealings.
• UrbanShift will share the details of the Users (name, phone number and email address) with the travel agents but UrbanShift shall not be responsible if the travel agent / agents approach the User by email or by phone and thereby try to sell their service.
• This Platform will prompt the User to send his request to a specific number of agents each time and holds the authority to change this limit at any point of time as considered appropriate by the management.
• Users of this service are responsible for all applicable taxes and for all costs incurred by participating in this Platform travel quotes service.
• UrbanShift will not be liable for any damages of any kind incurred as a result of the information contained in the UrbanShift travel quotes service or the use of this Platform travel quotes service.
• Users may not use or manipulate this service for any fraudulent activity or purpose.
• Travel quotes service Users may not post the same request multiple times. UrbanShift may take action to delete the User accounts that we believe are misusing this service.
• Because this is a platform, in the event that Users have disputes, UrbanShift and its employees, officers, agents and directors are released from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. We do not control the information provided by travel agents that is made available through our system. Users may find other User's information to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense for your own safety. Please note that there are also risks of dealing with underage persons or people acting under false pretence. Additionally, there may also be risks dealing with international trade and foreign nationals.
• You have, by availing this service, fully satisfied yourself with respect to this service and for any deficiency of service on behalf of the travel agent, you have no claim and have hereby waived any claim against UrbanShift.

UrbanShift Score

Access and use of this service and related facilities (hereinafter for the sake of brevity referred to as "UrbanShift Score") is subject to following terms. Please read these terms carefully before using the services.

Description of service

This UrbanShift Score reflects UrbanShift's assessment of a business, based on ratings, reviews and profile views in our Platform and other information submitted to us by the business. UrbanShift does not endorse any particular business and does not guarantee quality, reliability or capability of a business. To avoid any ambiguity, it is hereby represented that UrbanShift Score shall not act as a Perfect Index to assess and judge the capability, quality and reliability of a Business nor shall it be construed as a score for interpreting the quality of a business. UrbanShift Score does not predict the outcome of service provided by a business. Rather, UrbanShift Score is just a helper for Users to gather information about businesses who may be suitable for their needs. Users should not rely solely on UrbanShift Score in deciding on a business for their service. Assessment of the same business may vary in other sources or may have been assessed based on different information. UrbanShift shall makes every effort to avoid errors in the scoring system. However, we do not take any responsibility for any errors and request service providers to check their scores for errors as soon as they are published. All reasonable efforts will be undertaken by us to edit errors which are brought to our attention as contemplated under these Terms of Use.

Usage of service

By using this service, you agree to abide by the following terms and conditions:

• UrbanShift reserves the right to change, alter, replace or otherwise modify these Terms of Use at any time by updating the changes online.
• UrbanShift may, from time to time, release new tools and resources, revise methodology of calculating the Score and or introduce other services and/or features for the Platform.

Any new services and features will be subject to these Terms of Use as well as any additional terms of use that we may release for those specific services or features. It is your responsibility to check this page from time to time for updates or changes in terms and conditions.

Your usage

Subject to your compliance with this terms and use, UrbanShift grants you limited, personal, non-exclusive, revocable, non-assignable and non-transferable right to use UrbanShift score and other Contents in the platform.
You must not:

• Adapt, copy, republish, make available or otherwise communicate to the public, display, perform, transfer, share, distribute or otherwise use UrbanShift score or any Content on or from the Platform for any purposes including commercial, business and any other purposes other than personal use.
• Use UrbanShift Score in any manner and in any way that is designed to create a separate ranking service or that replicates any part of service offering on the Platform.
• Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity, for example, by registering an account in the name of another person or company, or sending messages or making comments using the name of another person.
• Sell or transfer, or offer to sell or transfer, any UrbanShift account to any third party without the prior written approval from UrbanShift.
• Collect or attempt to collect personal data, or any other kind of information about other Users, without prior written consent of the User.
• Violate, circumvent or attempt to violate or circumvent any data security measures employed by UrbanShift.

UrbanShift disclaims any and all responsibility or liability for any harm resulting from your use of third party services, and you hereby irrevocably waive any claim against UrbanShift with respect to the content or operation of any third party services.
Using our Self-Serve Service does not give you ownership of any intellectual property rights in our Self-Serve Service or the content you access. These terms do not grant you the right to use any branding or logos used in our Services.
You agree to comply with the Terms of Use and acknowledge that UrbanShift reserves the right to terminate your account or take such other action ( including legal remedies) as deemed fit if you commit breach of any terms of use.

Reporting:

In the event you discover that UrbanShift Score is wrongly attributed to a particular business and requires amendment, then you may please notify the same to us in writing with following details:

• Your name and address as provided in acceptable identity / address proof provided by Government of India or State Government.
• Statement explaining in detail, why UrbanShift Score attributed to a business in wrong and requires correction
• The details of changes to be made in the UrbanShift Score.
• A statement by you that you in good faith believe that, the amendments suggested if incorporated shall reflect correct on this Platform for score for the business.
• A statement by you that the information in your notice is accurate and that you are authorized to act on behalf of the respective business.

Your notice should be sent to us in writing:
By email to info@urbanshift.in
Victoria Relocation:
Plot no.1, gali no .1 2nd floor ashok Vihar phase 3 Gurgaon Haryana 122001
Contact: 9879575750